Data Use Policy
At HealthFlow, we treat your health data with the restorative care it deserves. This policy outlines how we protect, handle, and utilize your information under strict HIPAA compliance standards.
Data Sovereignty
You own your health records. HealthFlow acts as a secure custodian, ensuring your Protected Health Information (PHI) is never sold, leased, or shared with third-party advertisers. Your data remains yours, fully portable and accessible at any time.
Portability
Export your records in industry-standard formats.
Permanence
Your history is preserved with high-availability backups.
HIPAA Compliant
We adhere to the highest regulatory standards for administrative, physical, and technical safeguards.
CERTIFIED SECURE ECOSYSTEM
End-to-End Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 standards. Even in the unlikely event of a breach, your data remains unreadable.
Audit Transparency
Every interaction with your health record is logged. You can request an accounting of disclosures at any time to see exactly who accessed your data.
Granular Consent
Control exactly which providers can see specific parts of your medical history. Toggle permissions on a per-visit or per-provider basis.
How Your Information Moves
We collect clinical data during visits, including symptoms, diagnoses, medications, and insurance details to facilitate care.
Data is shared only with authorized specialists and pharmacists to provide integrated treatment and billing services.
We retain records for the duration required by law, typically 7-10 years, before secure deletion.
Questions about your data?
Our dedicated Privacy Officer is available to discuss your rights and help you manage your health record preferences.